Shipping goods to Zimbabwe - My Troubles Shipping Goods To My Family In Zimbabwe. Thinking of shipping goods to Zimbabwe? Reading this article on my experience shipping goods to Zimbawe may save you money and stress from companies like ZimCargo.

Updated 24 December 2010……..to all my fellow Zimbabweans, I would advise you to read this post and do your own research before you deal with Nembaware…..read on.

I didn’t think one day I will be writing such an article about a company that promised so much when I first talked to the company representative in November last year only to fail to deliver. And they were even recomended to me by a friend.
So why ‘am I so much angry with them you may ask? It’s all because they have not yet delivered my goods which were supposed to be in Zimbabwe by Christmas.

Background To My Story

I did send my goods to Zimbabwe through Crosswill Services. My goods were collected on 13 November 2007 from my place in London. They wrote a confirmation letter together with the delivery note to me which I received this year in January, saying that when the goods arrive in Zimbabwe, I will be informed by telephone.

They also state in the same letter that my relation in Zimbabwe will be kept informed of every movement of the goods until final collection.

As far as I know, nobody from Crosswill Services has ever contacted any of my family back in Zimbabwe. Besides their text mesage to say my cargo was in Durban, South Africa at the begining of January 2008, I have had no communication from them.

When I phoned their offices, a woman in the offices promised to call me back after checking the where abouts of my goods, but never did. I guess she is still checking.

I also checked the website that they have on the letter they send to me. Then I realised the website they have is not their correct website, but that of another company also trading as Zimcargo. So I wasted my time sending emails to the wrong people again.

I wrote an email again to another email address they have on the letter, but they also never bothered to reply. I’m still waiting for my goods to get to Zimbabwe, and it’s nearly three months now.

I can not believe I paid £192.00 for such poor service.

Have you send goods to Zimbabwe with Nembaware before? What was your experience like? Feel free to share by posting your comments below.